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Mercado Bom Gourmet - Online shop of portuguese wine and gourmet products - Terms and conditions

Terms and Conditions

CANCELING ORDERS

You may cancel your order before the order is shipped out from our warehouses without any cost – full refund (you may check the status of your orders in “Your Account”).

After your order is shipped out of our warehouse you can still cancel your order if:
A. PRODUCT RETURN
We are sure you will love the products you’ll receive. If by any chance you’re not fully satisfied with any of the products, you may return it to us within 30 days after delivery and we’ll refund you the purchase value of the product (excluding delivery costs)

B. DEFECTIVE PRODUCTS RETURNS
If the delivered products have any defect or flaw you’ll be refunded of the purchase value of the product (including delivery costs). The refund will be made within 30 days after your contact and the product must keep is original packaging.

To cancel or return your order please contact us [click here]